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"It's like comparing champagne with cognac. No -- with coca-cola." Maria Callas Risk Adjustment for Measuring Health Outcomes Edited by Lisa I. Iezzoni One of the most important lessons learned…

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"Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted." Albert Einstein How to Measure Anything by Douglas W. Hubbard Douglas W. Hubbard's book,…

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"Proofiness--the art of using bogus mathematical arguments to prove something that you know in your heart is true -- even when it's not." Charles Seife Proofiness The Dark Arts of…

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Nudge -- to give (someone) a gentle reminder or encouragement. Webster's Dictionary Nudge Improving Decisions about Health, Wealth, and Happiness by Richard H. Thaler & Cass R. Sunstein | Yale…

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Henrietta Lack's daughter Deborah once whispered to a vial of her mother's cells: "you're famous just nobody knows it." The Immortal Life of Henrietta Lacks by Rebecca Skloot | Crown…

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