Decision Support

Hospital Charge Data — More Than Meets the Eye

I have watched with great interest as the U.S. Center for Medicare and Medicaid Services (CMS) has made hospital charge data available to the public, and different groups have begun reporting on it. I imagine that many of you share … Continue reading

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The Goal-Gradient Effect

I’m a big goal-setter. You name it, and I’ve probably set a goal for it. This is no badge of honor, mind you — there are millions of people just like me who set goals and work hard to achieve … Continue reading

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Control Charts – What Are You Controlling?

I’m an enormous fan of W. Edwards Deming and his classic quality-management book, Out of the Crisis. In addition to referring to it several times a year, I also often present this book to young friends and family members graduating … Continue reading

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Cupcakes and Cognitive Overload

I don’t know what was going on last week but people (well, me) were overwhelmed and weary. You know the signs: you call your kid by the dog’s name (repeatedly), miss all of your appointments because you think it is … Continue reading

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A Revealing Look at Re-admission Rates

I was whining apologetically to my friend Cindy the other day about being stuck in New Orleans because of Hurricane Sandy. You know — it was the type of whining that’s immediately followed by an apology if you’re hedging your … Continue reading

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Pumpkin Wars and Hospital Ratings

Last weekend my husband, Bret, and I traveled to Keene, New Hampshire, to visit our daughter, Annie, who is serving with AmeriCorps|Vista at a school near the town, and to participate in Keene’s Annual Pumpkin Fest. I was looking forward … Continue reading

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Confidence Intervals Required

Here’s what’s driving me crazy today: healthcare outcome and performance reports — especially those that display statistics such as Observed versus Expected (O/E) Mortality Ratios without showing the relevant (and utterly crucial) Confidence Intervals (CI’s). This omission should make you … Continue reading

Posted in Best Practices, Dashboards, Data Analysis, Decision Support, Graphs, Know Your Audience, Newsletters, Risk Adjustment, Statistics (is not a dirty word) | 2 Comments

“So What?”

Quick: imagine that you’re a nurse on a psychiatric inpatient unit asked to fill in an incident report. What do the following choices about who was injured contribute to understanding your injury rate and nurse staffing levels? RN LPN|LVN Unlicensed … Continue reading

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Busted by “Big Data”

A couple of weeks ago, The New York Times published a really terrific article about how companies like Target use “Big Data” to identify what its customers are likely to want to buy, so the company can customize its marketing … Continue reading

Posted in Best Practices, Data Analysis, Decision Support, Etcetera, In the News, Newsletters, Point of View | 1 Comment

Big Data

There is a new initiative by the United Nations called Global Pulse, which plans to leverage Big Data for global development. The group will conduct analysis of messages in social networks and text messages to help predict things such as … Continue reading

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