Yearly Archives: 2014

Three Books Worth Reading!

As the year closes, I have taken a moment to reflect on the many things I’ve accomplished over the past 12 months, and to forgive myself for what I never quite got to. (It’s true: forgiveness is a wonderful thing, … Continue reading

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Posted in Books, Newsletters | Leave a comment

The “Dyslexie” Font

One of the most popular newsletters I ever published was about fonts. In it I discussed the differences among their characteristics and personalities (yes, dear reader: fonts have personalities and sometimes even a bit of attitude), and recommended the best … Continue reading

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Posted in Newsletters, Typography | Leave a comment

Scale Matters

Choosing the right graph type to display your healthcare data is only part of the battle. You also need to keep an eye on details such as the scale of the graph’s axes. Software applications default to the maximum value … Continue reading

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Posted in Best Practices, Graphs, Newsletters | Leave a comment

Genius Steals

I always chuckle appreciatively when I see good, creative work that recalls Oscar Wilde’s defiant “Talent borrows; genius steals.” Here’s an example. I loved this table displaying patient satisfaction survey results by hospital floor compared with national benchmarks; it was … Continue reading

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Room #14 Is Not a Magical Place

I have just returned from a week of complete seduction and surrender in La Ville-Lumière-Paris. Ah, Paris: flowing wine, warm and crusty bread, jaw-dropping architecture, subtle yet sophisticated fashions, beguiling language, mind-blowing history. It truly is what Hemingway called it: … Continue reading

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Posted in Etcetera, Newsletters, Point of View | Leave a comment

Quality and Staffing Metrics with Juice

Earlier this year, I wrote a newsletter about emerging efforts to publicly report the amount of care being delivered to hospital patients (Worked Hours per Patient Day, WHPPD) as well as the quality of that care. I also noted the … Continue reading

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Posted in Communicating Data to the Public, Newsletters | Leave a comment

The Luxury of Less

I often find myself torn between wanting to get as much useful information as possible onto a single page of the reports and dashboards we design and build, and my love of white space, or “The Luxury of Less.” In … Continue reading

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Posted in Design Basics, Newsletters, Tables | Leave a comment

Did You Know That I’m a Champ?

I got a tough wake-up call this week when I stepped on my bathroom scale only to have it shout back at me “one at a time, please.” The evidence is undeniable: I left no burger behind during vacation, and … Continue reading

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Color Commentary From The Hammock Front In Maine

It’s that time of year again when we make our annual trek to Bustins Island, Maine, and jockey for nap-time in the oh-so-heavenly hammock (you can read more about the island in my September 9, 2011, post). This summer we … Continue reading

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Staffing Plans and Quality Metrics

Almost a year ago to the day, I critiqued emerging efforts to publicly report the amount of care being delivered to hospital patients (worked hours per patient day — WHPPD) along with the quality of that care. At the end … Continue reading

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Posted in Communicating Data to the Public, Newsletters | Leave a comment